The time frame for order fulfillment and delivery:
- Processing time: Most orders are processed and packed within 1-3 business days depending on the item. RDWCs and other hydroponic systems can take 3-6 business days to leave our facility.
- Shipping time: This refers to the time it takes for items to be shipped from our facility to the final destination. Orders are shipped via either UPS, Fedex or US Postal Service, depending on the item and final destination. After leaving our Southport, CT facility, items usually take between 1 and 5 business days to arrive at their destination but can take longer from time to time.
- We only ship within the USA and to US territories. (US territories are limited to products that can ship through US Postal Service.) International customers can purchase some of our products through the Ebay Global Reseller Program.